CUSTOMER CARE
QUESTIONS
Please feel free to use the contact us link to fill out the form to request any additional information such as sizing. We carry a variety of clothing lines and they all run a little different in sizing and general fit. If you have any questions about sizing or any other concern please ask and I will get back to you as soon as possible.
SHIPPING
Shipments are executed with USPS via Priority Mail or First Class Mail.
U.S. shipping is $6.00 and Free for subtotals $100.00 and over
Canada shipping is $10.00
International shipping is $20.00
Notice for international customs: We are not responsible for any duties or fees imposed by your country and we cannot mark any items as "gift". Thank you for your understanding.
Drop ship: Any item marked as a drop ship item will be shipped to you directly from the manufacturer.
RETURNS/EXCHANGES
We strive to offer you top quality merchandise in addition to being trendy and hip. If you are not satisfied with your purchase, please return the unused, unworn item in its original condition within 14 business days of receipt. We will issue you a credit for the item(s) minus original shipping costs. The customer is responsible for shipping costs incurred for returning the item(s) unless the item was misrepresented or the wrong size or item was sent. Shipping fees are nonrefundable. Shipping fees will not be charged again in the case of an exchange. Please contact us at info@pattycakeshakeboutique.com if you would like to make a return or exchange.
SALES TAX
We are required by law to charge sales tax of 7.75% to the state of California.